Privacy Policy

Who we are

Subdomain Manager is a free service that provisions and manages Minecraft subdomains and related DNS records. The service is operated from Mauritius and primarily provides support through our Discord server at https://discord.gg/F43A8YE8xm.

Data we collect

• Discord account details: When you sign in, Discord shares your Discord ID, username, avatar, and email (if available). We store a referral code, referral status, and session metadata linked to your account.
• Service configuration data: Subdomain names, target IP addresses and ports, DDNS tokens, optional additional DNS records, Minehut verification tokens, OAuth clients you create for integrations, API keys, and audit events about DNS changes.
• Usage and device data: Basic telemetry from our hosting platform, security logs, and application logs. When you run the Minecraft status checker, the IP/port you enter is used to query your server in real time and is not persisted beyond transient logging for troubleshooting.
• Support interactions: Feedback you provide (such as account deletion reasons) and communications in our Discord support channels. Certain lifecycle events are posted to our internal Discord webhook for auditing (for example: new registrations, DNS changes, and account deletions).

How we use your data

• Authenticate you with Discord and keep your session active.
• Provision, update, and remove DNS records for your Minecraft subdomains and DDNS links.
• Provide quotas, referral rewards, and optional integrations (such as hoster OAuth apps or API keys).
• Monitor service health, prevent abuse of our DNS infrastructure, and secure the platform through audit logging.
• Communicate important service changes (e.g., maintenance banners) and respond to support requests.

Cookies & sessions

The service uses standard session cookies for authentication and to keep you signed in. We do not use cookies for advertising or third-party tracking.

Sharing & processors

• Discord: Used for authentication, support, and internal auditing via webhook embeds that may contain your username, email, user ID, and DNS action details.
• Managed DNS infrastructure: We publish and manage the DNS records that power your subdomains, DDNS links, and verification tokens via our managed DNS provider. Record metadata (names, targets, TTLs) is shared only as needed to operate the service.
• Hosting & analytics: The app is hosted on modern cloud infrastructure (e.g., Vercel) with standard logging for reliability and security.
• Data may be processed in jurisdictions outside Mauritius, depending on upstream providers involved in authentication, hosting, and DNS delivery.
• We do not sell your data or use it for advertising.

Retention & deletion

• Account, DNS, and integration data are kept while your account is active. Remove a subdomain or additional record to delete its DNS data.
• You can delete your account anytime from /profile. This removes your user record, sessions, OAuth apps, API keys, DNS records, and DDNS links. We keep minimal operational logs (e.g., webhook audit entries) for security and abuse prevention.
• Transient service logs are rotated periodically; critical audit records may be retained longer where legally required or to investigate abuse.

Security & your choices

• We limit access to administrative tools and use industry-standard protections for secrets and infrastructure. No system is perfect; please keep DDNS links, API keys, and OAuth credentials private.
• You may request access to or deletion of your data via our Discord support channel. Deleting your account is the fastest way to purge stored data.
• If you are under the minimum age required to use Discord in your region, do not use this service.

Contact

For privacy questions or data requests, reach us in the Discord server at https://discord.gg/F43A8YE8xm and mention that you are asking about the Privacy Policy. We strive to respond within 72 hours.